IELTS Terms and Conditions

IELTS Brazil only accepts RG/RNE and Passport as valid documents for online enrolment (driver’s license and professional documents will not be accepted). Do not upload an invalid ID on your online enrolment.

In case of wrong ID upload, you will receive further instructions via e-mail. Your registration will be cancelled in case you do not follow the instructions received and you will not be eligible for any rescheduling. Requests for refund will only be accepted up to 30 calendar days prior to your test date. Your speaking interview may be taken up to 7 days either before or after the written test date (working days included).

You will receive detailed notification of your speaking and written test via e-mail prior to the exam date. You will not be eligible to take the written test and will not be eligible for refund/rescheduling in case you do not attend to your speaking interview.

You will not be permitted to take the test in case you do not bring the exact same valid and original ID you used to apply for the test and will not be eligible for refund/rescheduling (IELTS Brazil does not accept driver’s license or professional ID).

In case of lateness you will not be permitted into the test room and will not be eligible for refund/rescheduling.

IELTS scores are available online 13 calendar days following your test. Online result is provisional and should not be used as an official confirmation of your achievement.

Paper-based copies of your Test Report Form (TRF) are mailed 13 calendar days following the test date to the address provided on your application. Delivery time varies between 7-10 working days.

You will receive only one original TRF for your personal copy and it is important that you keep it safe as replacement Test Report Forms cannot be issued. We do not provide electronic Test Report Forms.

Make sure your address is correctly informed on your application form (complete and in Portuguese), since we use the national mail service. In case of incomplete address, your TRF will not be posted and will remain on our office.

Up to five copies of your Test Report Form (TRF) will be sent to the relevant institution(s) you have listed on your IELTS application form (via regular mail or electronically).Regular postage is free of charge. Additional TRFs beyond these five can be requested from the Test Centre which issued the TRF. In case you did not list relevant institution(s) on your IELTS application form, an administration fee will be charged.

Cancellation and Refund: requests for cancellation and refund must be submitted via e-mail strictly up to 30 calendar days prior to your test date. You will receive a partial refund (25% administrative fee will be charged). Requests submitted after this deadline will not be considered.

No-show: candidates who fail to appear for their scheduled test can receive a partial refund (25% administrative fee will be charged) if provided via e-mail evidence that their ability to sit for the test has been affected by a medical condition. Only evidence of serious illness will be considered (dental appointments/medical exams do not qualify as serious illness). The request must be ubmitted via e-mail strictly up to 5 (five) working days after the test date. The original medical certificate must also be submitted via mail (correios) and the refund will only be released after its analysis (the final decision is under the responsibility of the IELTS Exams management and cannot be changed).

Rescheduling: it is possible to postpone or reschedule your test date strictly up to 5 (five) weeks before the original test date. There is a fee of R$150 (one hundred and fifty reais). Please contact for further information.

Enquiry on Results: if you are unhappy with your IELTS test result, you can apply for a re-mark at the centre where you took the test. You must submit your request via e-mail, and all necessary documentation must be received by our main office no later than six weeks after the test date and you can choose which parts of the test you want to have remarked. There is a fee for this service (£60) which will be refunded if your score on any component is increased. Enquiries on Results take eight weeks to complete.

Cultura Inglesa Londrina reserves the right to cancel an IELTS session if minimum numbers are not met. Refund/rescheduling will be offered to candidates who had already applied.

• As inscrições para prestar o exame IELTS Paper Based devem ser realizadas pelo site: https://www.britishcouncil.org.br/en/exam/ielts
• As inscrições do exame são realizadas somente através do site oficial do IELTS.

Os resultados serão publicados 13 dias após as provas escritas, sendo enviados aos candidatos no endereço informado no ato da inscrição e resultados online, através deste link https://takeielts.britishcouncil.org/results.

A Cultura Inglesa de Londrina aplica o teste em datas definidas com antecedência no calendário do British Council. Conheça as datas disponíveis: